| Operational Cost Savings | Meter Reading | Reduction in Meter Reader charges/Billing Costs |
| Reduction in Special Meter Reads | ||
| Reduction in Estimated Bills | ||
| Reduction in Occupational Health and Safety (OHS) incident costs | ||
| Reduction in vehicle energy costs (GHG emissions) | ||
| Reduction in billing and collection costs monthly billing is coupled with eBilling and direct debit collection | ||
| Financial Management | Improved revenue forecasting/recovery | |
| Cash flow/reduced working capital from Monthly Billing | ||
| Reduce residential nonrevenue water data errors/losses | ||
| Reduce nonresidential nonrevenue water data errors/losses | ||
| Reduce nonresidential nonrevenue water data errors/losses | ||
| Utility Costs | Reduction in the wholesale cost of Water | |
| Reduction in network leaks and other NRW causes (e.g., bursts) | ||
| Better peak water demand management | ||
| Reduction in water pumping cost (GHG emissions) | ||
| Reduction in water theft | ||
| Reduction in labor costs associated with leak detection | ||
| Meters | Deferred meter replacement (through water conservation, targeted replacement) | |
| Tarrifs | More flexible tariffs by industry | |
| Load shifting (leveling) | ||
| Improvement in customer service/satisfaction | ||
| Capital Cost Savings | Planning | Improved Network Planning |
| Deferred network augmentation | ||
| Risk | Reduction in Risk premium/Working Capital Costs | |
| Increased value of the asset (service connection) | ||
| New Knowledge | New Knowledge | Nonresidential customer property use |
| Tourism impacts for tourist region (Seasonal/event) | ||
| Understand Time-of-day use by residential customer segment | ||
| New Algorithms | Meter oversizing identifier | |
| Reduced uncertainty/reduced risk margin | ||
| Improved forecasting of sewer flows | ||
| Improved demand forecasting and revenue projection | ||
| Diurnal curves for nonresidential customers by customer type | ||
| Improved demand forecasting and revenue projection | ||
| Improved demand forecasting and revenue projection |