| Category |
Subcategory |
Benefit |
| Customer Service |
Usage Cost |
Reduction in cost to customers due to leak alerting |
| Reduction due to customer awareness/education |
| Reduction due to customer awareness/education |
| Reduction due to Monthly Billing |
| Reduction in Insurance Claims |
| Complex property/multiunit usage reconciliation |
Faster and easier reconciliation of bills for properties with multiple accounts |
| Identify plumbing irregularities in properties with complex plumbing |
| New Services |
Customer selection of Billing Day |
| Evaporative cooler water use |
| Nonresidential customer end-use data logging and analytics |
| New products |
Customized product offers |
| Disaggregation/Appliance End-use |
| Security |
Increased security for home and business owners |
| Vacant property water use monitoring and alert |
| New Knowledge |
Appliance usage/End-Use |
Integration of smart meters with “smart” appliances |
| Appliance efficiency impact on total demand |
| Benchmarking |
Benchmarking water demand of evaporative coolers |
| Benchmarking customer segments |
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